Store Policies

Canvases are not returnable


Threads may be returned for exchange or store credit only within 2 years of purchase. 

 Any thread returned without a receipt will be subject to a 20% restocking fee.

Threads to be returned must be in pristine, unused condition.  We will not accept threads for return that:

We recommend that you keep all new, unopened threads in a zippered plastic bag and remove them as they are used.

We accept VISA, Mastercard, Discover, American Express, checks, and cash.